3999ba Terms and Conditions —
Applicable to All Players

3999ba is an online betting and casino platform operated for Bangladesh. By accessing this website or using any of its services, you automatically agree to these terms and conditions. If you do not agree with these terms, please refrain from using the platform.

1.1 Eligibility Requirements

To register on the 3999ba platform and enjoy betting services, the following conditions must be met:

• You must be 21 years of age or older (for 21+ only).
• You must be a legal resident of Bangladesh.
• You must have a valid personal mobile number and identification document.
• You must be mentally capable and competent to make your own decisions.
• Participation on the platform must be legally permitted in your own jurisdiction.

1.2 Single Account Policy

Each individual may operate only one account. If a single person holds multiple accounts, those accounts will be closed and any bonus or winnings may be cancelled.

When opening an account at 3999ba, you must provide accurate and complete information. Providing false or incomplete information may result in account suspension or cancellation.

2.1 Information Required at Registration

• Full name (as per National ID card)
• Active mobile number
• Email address (where applicable)
• Date of birth
• Preferred payment method (bKash, Nagad, or Rocket)

2.2 KYC Verification Process

To ensure security and prevent fraud, 3999ba may request identity verification from an account holder at any time. The following documents may be required during this process:

• Scanned copy of National ID (NID) or passport
• Mobile banking account confirmation
• Recent photo or selfie

2.3 Account Security

Your account password and login details must be kept completely confidential. Allowing any third party to operate your account is strictly prohibited. If you notice any suspicious activity on your account, notify our support team immediately.

3999ba allows easy and secure transactions via bKash, Nagad, and Rocket. All transactions are completed in an encrypted and secure environment.

3.1 Deposit Rules

• Minimum deposit amount: ৳100 (for each method).
• Deposits must be made only from a mobile banking number registered in the account holder's own name.
• Deposits made through third parties are not accepted and may be returned.
• Deposits are generally credited to the account instantly; contact support in case of technical issues.

3.2 Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally processed within 1 hour.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if KYC verification is not complete.
• Withdrawal requests may be held if bonus wagering requirements have not been met.

3.3 Anti-Money Laundering Policy

3999ba actively takes measures against money laundering and illegal financial activities. Any suspicious transactions will be investigated and authorities may be notified if necessary.

3999ba offers various types of bonuses and promotions. Each offer has specific terms and conditions that must be followed.

4.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. A 20x wagering requirement must be completed before the bonus can be used.

For example:

• Deposit ৳1,000 → ৳1,200 bonus → total balance ৳2,200.
• Deposit ৳14,000 or more → maximum ৳8,000 bonus → total balance ৳22,000.

4.2 Wagering Requirements

To withdraw bonus funds, you must wager 20 times the bonus amount. The bonus balance cannot be withdrawn before wagering is complete. If a withdrawal request is made before wagering is fulfilled, the bonus may be cancelled.

4.3 VIP and Cashback Program

3999ba has a five-tier VIP program for regular players, with weekly cashback benefits available:

• Bronze — up to 0.2% weekly cashback.
• Silver — up to 0.5% weekly cashback.
• Gold — up to 0.7% weekly cashback.
• Platinum — up to 1.0% weekly cashback.
• Diamond — up to 1.2% weekly cashback.

4.4 Bonus Abuse Prohibited

The same individual or group may not collect bonuses through multiple accounts. If bonus abuse is found, all associated accounts will be closed.

3999ba offers cricket betting, slot games, live casino, and other games. The general rules below apply in all cases.

5.1 Bet Validity

• A bet once confirmed cannot be withdrawn or changed.
• If any bet is accepted incorrectly due to a technical error, 3999ba reserves the right to cancel it.
• If an event is cancelled or postponed, bet settlement will be carried out according to specific rules.

5.2 Cricket Betting

Betting is available on BPL, IPL, T20 World Cup, and various other international cricket tournaments. Match results will be settled based on announcements from internationally recognised cricket authorities.

5.3 Slot and Casino Games

All slot and casino games are operated using a certified Random Number Generator (RNG). Game results are completely random and are not influenced by previous results.

5.4 Maximum Win Limit

A limit may apply to the maximum amount that can be won in a single session on certain games or events. Contact our support team for more information about these limits.

3999ba is committed to maintaining a fair and secure environment. Any of the activities listed below are strictly prohibited:

6.1 List of Prohibited Activities

• Creating multiple accounts or using another person's account.
• Placing artificial bets to circumvent bonus terms (Bonus Abuse).
• Match fixing or placing bets based on predetermined results.
• Using software, bots, or automated tools to take advantage of the system.
• Using the platform for money laundering or illegal transfer of funds.
• Harassing other players or exerting undue influence.
• Impersonating any employee of 3999ba.

3999ba reserves the right to suspend or permanently close an account under the following circumstances:

7.1 Reasons for Account Suspension

• During an investigation related to a breach of terms and conditions.
• During the identity verification process.
• If suspicious transactions or unusual gaming patterns are detected.
• At the player's own request (self-exclusion process).

7.2 Reasons for Permanent Closure

• Evidence of fraud or deception.
• Providing false information about age.
• Repeated violations of the rules.
• Involvement in money laundering activities.

7.3 Voluntary Account Closure

Any player may request to close their account. To do so, contact our 24/7 live chat support. An opportunity to withdraw all valid balances will be provided before the account is closed.

3999ba gives the highest priority to protecting your personal information. Our platform uses SSL encryption and advanced security technology to keep all data secure.

8.1 Data Collection & Use

We only collect information necessary to provide our services. This information is not sold or shared with third parties, and may only be shared with relevant authorities when required to meet legal obligations.

8.2 Cookies Policy

Our website uses cookies to improve the user experience. By continuing to use the website, you are considered to have agreed to the cookies policy.

For more details on privacy, please visit our Privacy Policy page.

3999ba believes that betting and gaming should be an entertaining activity. We encourage all our players to play responsibly.

9.1 Responsible Gaming Guidelines

• Never bet more than you can afford.
• Do not treat betting as a source of income.
• Take regular breaks and do not chase your losses.
• Avoid betting when under the influence of alcohol or when under mental stress.

9.2 Self-Exclusion Feature

If you feel that betting is having a negative impact on your life, you can request the Self-Exclusion feature through our support team. Under this feature, your account will be closed for a specified period or permanently.

For more details on responsible gaming, please visit our Responsible Gaming page.

3999ba provides its services on an "as is" basis and does not accept responsibility in the following cases:

10.1 Technical Disruptions

• Loss or damage caused by internet connection issues or server downtime.
• Disruptions to the operations of third-party payment gateways.
• Any loss or damage caused by issues with the user's own device.

10.2 Financial Losses

3999ba is not liable for any financial losses incurred through participation in betting and gaming. Players are responsible for their own decisions.

10.3 External Factors

3999ba will not be held liable for service disruptions caused by natural disasters, war, government restrictions, or other uncontrollable circumstances.

3999ba reserves the right to change or update these terms and conditions at any time.

11.1 Notice of Changes

For significant changes, we will try to notify players in a timely manner. However, it is the user's own responsibility to review this page regularly.

11.2 Acceptance of Changes

Continuing to use the platform after changes have been published will be considered as your acceptance of the updated terms and conditions. If you do not agree to the new terms and conditions, please stop using the platform and inform our support team.

Please contact us for any questions or complaints regarding these terms and conditions.

12.1 Contact Methods

• Live Chat: 24/7 live chat support is available in Bengali.
• Email: [email protected]

12.2 Complaints Process

If you have any dispute or complaint, please submit it to our support team first. We will try to resolve the issue fairly and promptly. The support team will review the complaint and provide a resolution as quickly as possible.

12.3 Dispute Resolution Policy

In the event of any dispute, 3999ba's decision will be considered final, although we always strive for a fair resolution. Where applicable, either party may independently seek mediation.